李军 Jun (Justin) Li
学历/职称:

博士,教授,硕士生导师(Ph.D., Full Professor, MA student adviser),学校青年拔尖人才 (Outstanding Young Scholar),

职务:

会展经济与管理系 系主任 (Head of Department of Exhibition Economy and Management)

研究方向:

Tourism Sharing Economy, Big Data Analytics in Hotel Industry, Social Media Marketing & Digital Strategies, Human Resource Management, STARA (Smart Technology, Artificial Intelligence, Robotics, and Algorithms) usages in the Hospitality Industry

联系方式:

固话:

Email: justinli83@scnu.edu.cn

  • 教育背景
  • 工作经历
  • 开设课程
  • 科研项目
  • 学术成果
  • 社会兼职
  • 其他
  • 【1】Jan2015 – Apr2017, 博士后/Post-doctoral fellow scholar, 佛罗里达州立大学/Dedman School of Hospitality, Florida State University, 美国/USA

    【2】Sept2010 – Jan2015, 博士/Doctor of Philosophy (Ph.D.), 澳门大学/University of Macau

    【3】Sept2007 – Jun2010, 硕士/Master of Science in Management (MS.), 华南理工大学/South China University of Technology

    【4】Sept2001 – Jun2005, 学士/Bachelor of Business Administration (BA.), 海南大学/Hainan University

  • 【1】Jun2017 – present, 教授/Full Professor, 学院/School of Tourism Management, 我校/South China Normal University 

    【2】Jan2016 – Apr2017, 高级研究员/Senior Research Associate, Dedman School of Hospitality, 佛罗里达州立大学/Florida State University, 美国/USA

  • 本科生课程/Undergraduate Courses:

    新媒体素养/New Media Literacy

    新媒体与社会/New Media and Society

    酒店新媒体营销/New Media Marketing in Hospitality Industry

    旅游研究方法/Tourism Research Methodology

    国际接待业研究热点与前沿/Emerging Trends in Hospitality Management Research

    定量研究:路径与方法/Introduction to Quantitative Research Methods

    多层线性模型HLM/Fundamentals of Hierarchical Linear and Multilevel Modeling    

     

    研究生课程/Graduate Courses:

    管理学原理与方法/ Management Principles and Methods

    旅游学科发展与前沿/ The Development and Frontier of Tourism Discipline

    中国旅游产业经济热点议题/ The Hot Topics in Tourism Industry


  • 纵向:

    1. 主持2021年度国家社会科学基金后期资助项目《后疫情时代旅游业复苏路径与创新驱动研究》(202110—202310),项目批准号21FGLB063, 在研.

    2. 主持2021年度国家社科基金重大项目《革命老区“红色文化+旅游”融合发展研究》子课题四《革命老区“红色文化+旅游”融合发展格局、机制和路径研究》(202112—202612) , 项目批准号21&ZD179,在研.

    3. 主持2022年度广东省自然科学基金项目转型期珠(海)澳(门)跨境群体的身份构建与地方响应(20221—202412) , 项目批准号2022A1515010376, 在研.

    4. 主持2019年度广东省哲学社会科学十三五规划项目基于全链追踪、平台联动、情感互动机制的企业智能化营销体系建构——以粤港澳大湾区为例(201912—202212), 项目批准号GD19CGL31, 结项, 良好等次.

    5. 主持文化和旅游部科技教育司2019年度课题新时代文旅融合背景下旅游人才培养模式创新研究(201910—202010) , 结项.

    6. 主持2023年度广州市哲学社会科学十四五规划项目(2023年度决策咨询研究重点课题)广州推动市域内各区域协调发展的对策研究(20237—202312), 项目批准号2023JCZX31, 在研.

    7. 主持2022年度广州市哲学社会科学十四五规划项目(2022年度决策咨询研究重点课题)广州文化产业数字化转型研究(20226—20235), 项目批准号2022JCZX34, 结项, 优秀等次.

    8. 主持2022年度广东省社会科学院江门分院2022年度 双区研究专项课题《推动江门与港澳先进制造业和现代服务业合作的路径研究》(20226—202210) , 项目批准号SKY202215, 结项, 良好等次.

    9. 主持2021年度广州市教育研究院重点课题《粤港澳大湾区基础教育合作机制研究》(20217—202210),项目批准号GBAJY-ZD202001, 结项.

    10. 主持2021年度佛山市社科规划项目《文旅融合助推绿色经济高质量发展的对策研究》(20217—202112),项目批准号2021-QN06, 结项.

    11. 主持2023我校统一战线理论研究重点课题《“多维”赋能推动新时代新征程统战工作高质量发展的广东实践》, 项目批准号HT202305, 在研.

    12. 主持2022我校哲学社会科学优秀学术著作出版基金资助项目《消费者视角下的粤港澳大湾区旅游目的地形象定位与管理》, 项目批准号skxszz2204, 在研.

    13. 主持我校工会教代会工作创新研究2020-2021年度课题《互联网背景下教职工文化建设对策研究》(20208—20217) ,项目批准号GK20001, 结项.

    14. 主持我校2021年度党建创新课题《心理契约视角下高校“双带头人”教师党支部书记培育机制建构与实践》(20219—20229) , 结项.

     

    横向:

    1. 主持广东省旅游协会2023年度课题:2023年广东省文旅融合发展报告,(202310—202312) , 16.8.

    2. 主持贵州索玛金兰投资有限公司2023年度课题:候鸟老人的生活适应与幸福感课题调研,(20234—20235) , 5.

    3. 主持汇景集团有限公司2020年度课题:多元化战略视角下汇景控股的文旅地产运营模式分析,(20209—20215) , 30, 已结项.

    4. 主持珠海自然资源局2021年度委托课题:珠海海洋科技创新体系建设研究项目,(20218—202112) , 19, 已结项.






  • 英文期刊论文/Selected Refereed Journal Publications

    1Haldorai, K., Kim, W.G., Agmapisarn, C., & Li, J.(J). * (2023). Fear of COVID-19 and employee mental health in quarantine hotels: Role of self-compassion and psychological resilience at work. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2023.103491. (Corresponding author; Indexed in SSCI; Published by Elsevier).

    2Li, J.(J)., Huang, L.M.M., He, M., & Ye, H.B.(B). * (2023). Understanding pro-environmental behavior in tourism: Developing an experimental model. Journal of Hospitality and Tourism Management. https://doi.org/10.1016/j.jhtm.2023.10.005. (Indexed in SSCI; Published by Elsevier).

    3Haldorai, K., Kim, W.G., Agmapisarn, C., & Li, J.(J). * (2023). Who we are and what we do: The relevance of green organizational identity in understanding environmental performance. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2023.103574.

    (Corresponding author; Indexed in SSCI; Published by Elsevier).  

     4Li, J.(J)., Bonn, M., Wang, J., & Cho, M.H. (2023). Food delivery application user segmentation in the mobile marketing world in China. Journal of the Asia Pacific Economy, 28(2), 484‒501. (Indexed in SSCI; Published by Taylor & Francis).

    5Liu, X.M., Yu, J., He, M., Guo, Q., & Li, J.(J). * (2022). Employee Engagement, its Antecedents and Effects on Business Performance in Hospitality Industry: A Multilevel Analysis. International Journal of Contemporary Hospitality Management. (In Press). (Indexed in SSCI; Published by Emerald).:

    6Haldorai, K., Kim, W.G., & Li, J.(J). * (2022). Im broken inside but smiling outside: Does workplace ostracism promote pro-social behavior?. International Journal of Hospitality Management, 101. (Corresponding author; Indexed in SSCI; IF = 9.237; Published by Elsevier).

    7Wei, L., Hao, Y.(D)., Zhu, H., & Li, J.(J).* (2021). Differences in game consumption patterns between North and South China. British Food Journal, 123(8), 2818‒2830. (Corresponding author; Indexed in SSCI; IF = 2.518; Published by Emerald).

    8Li, J.(J)., Kim, W.G., & Choi, H.M. (2021). Effectiveness of Social Media Marketing on Enhancing Performance: Evidence from a Casual-dining Restaurant Setting. Tourism Economics, 27(1), 3‒22. (Indexed in SSCI; IF = 4.438; Published by Sage).

    9Wang, Y.G., Cai, X.M., Xu, C.L., & Li, J.(J). * (2021). Rise of the machines: examining the influence of professional service robots attributes on consumers’ experience. Journal of Hospitality and Tourism Technology, 12(4), 609‒623. (Corresponding author; Indexed in SSCI; IF = 4.260; Published by Emerald).

    10Xie, X.R., Cai, X.M., Zhu, H., & Li, J.(J). * (2021). Motivation-based segmentation of gamemeat consumers: A look at the beliefs of food consumers during the COVID-19 crisis in China. Veterinary Medicine and Science, 7(5), 1980‒1988.  (Corresponding author; Indexed in SSCI; IF = 1.950; Published by Wiley).

    11Zhang, X.P., Lin, L., Zhang, R.T., Li, J.(J) ., * & He, B. (2021). e-service quality perceptions of millennials and non-millennials on O2O delivery applications. British Food Journal, 123(12), 4116‒4134. (Corresponding author; Indexed in SSCI; IF = 2.518; Published by Emerald).

    12Zhuang, X.P., Hou, X.N., Feng, Z.H., Lin, Z.X., & Li, J.(J). * (2021) Subjective norms, attitudes, and intentions of AR technology use in tourism experience: the moderating effect of millennials. Leisure Studies, 40(3), 392406. (Corresponding author; Indexed in SSCI; IF = 2.949; Published by Taylor & Francis).

    13Wen, S.X., Cai, X.M., & Li, J.(J). (2021). Pro-Poor Tourism and Local Practices: An Empirical Study of an Autonomous County in China. Sage Open, 11(2).  (Corresponding author; Indexed in SSCI; IF = 1.356; Published by Sage).

    14Haldorai, K., Kim, W.G., Phetvaroon, K., & Li, J.(J). * (2020). Left out of the office “tribe”: the influence of workplace ostracism on employee work engagement. International Journal of Contemporary Hospitality Management, 32(8), 2717‒2735. (Indexed in SSCI; IF = 6.514; Published by Emerald).://d

    15Youn, H.W., Yin, R., Kim, J.H., & Li, J.(J). * (2020). Examining Traditional Restaurant Diners’ Intention: An Application of the VBN Theory. International Journal of Hospitality Management, 85. https://doi.org/10.1016/j.ijhm.2019.102360. (Corresponding author; Indexed in SSCI; IF = 9.237; Published by Elsevier).

    16Zou, W.C., Houghton, J.D., & Li, J.(J). * (2020). Workplace spirituality as a means of enhancing service employee well-being through emotional labor strategy choice. Current Psychology. DOI: 10.1007/s12144-020-01069-5 (Indexed in SSCI; IF = 4.297; Published by Springer).o10.1177/

    17Li, J.(J)., Bonn, M., & Kim, J.H. (2020). A Latent Class Segmentation Analysis of Gamblers in a Gambling Destination. Journal of Destination Marketing & Management, 16. (Indexed in SSCI; IF = 6.952; Published by Elsevier).021102274

    18Li, J., Li, J.(J)., Xie, X.R., Cai, X.M., Huang, J., Tian, X.M., & Zhu, H. (2020). Game Consumption and the 2019 Novel Coronavirus. The Lancet Infectious Diseases. https://doi.org/10.1016/S1473-3099(20)30063-3. (Co-first Author; Indexed in SCI; IF = 25.071; Published by Elsevier).

    19Ye, H.B., Tang, W.S., Li, J.(J)., * & Hong, Z. ** (2020). Leader humility, team humility and employee creative performance: The moderating roles of task dependence and competitive climate. Tourism Management, 81(6). (Corresponding author; Indexed in SSCI; IF = 10.967; Published by Elsevier).

    20Li, J.(J)., Bonn, M., & Kim, J.H. (2020). A latent class segmentation analysis of gamblers in a gambling destination. Journal of Destination Marketing & Management, 16(2). (Indexed in SSCI; IF = 6.952; Published by Elsevier).

    21Kim, W.G., McGinley, S., Choi, H.M., Luberto, E., & Li, J.(J). * (2020). How does room rate and rate dispersion in U.S. hotels fluctuate? Journal of Hospitality and Tourism Management, 44(3), 227‒237. (Indexed in SSCI; IF = 5.959; Published by Elsevier).

    22Kim, J.H., & Li, J.(J). * (2020). The Influence of Contemporary Negative Political Relations on Ethnic Dining Choices. Journal of Hospitality & Tourism Research, 44(4), 644‒665. (Corresponding author; Indexed in SSCI; IF = 5.161; Published by Sage).

    23Haldorai, K., Kim, W.G., Chang, H.S., & Li, J.(J). * (2020). Workplace spirituality as a mediator between ethical climate and workplace deviant behavior. International Journal of Hospitality Management, 86. (Corresponding author; Indexed in SSCI; IF = 9.237; Published by Elsevier).

    24Xie, X.R., Huang, L.M., Li, J.(J)., * & Hong, Z. ** (2020). Generational Differences in Perceptions of Food Health/Risk and Attitudes toward Organic Food and Game Meat: The Case of the COVID-19 Crisis in China. International Journal of Environmental Research and Public Health, 17(9). (Corresponding author; Indexed in SSCI; IF = 3.390; Published by MDPI).

    25Cho, M.H., Bonn, M., & Li, J.(J). * (2020). Examining Risk-Reduction Behavior Toward Water Quality Among Restaurant Guests. Cornell Hospitality Quarterly, 61(3), 255‒270. (Corresponding author; Indexed in SSCI; IF = 3.646; Published by Sage).

    26 Li, J.(J)., Bonn, M., & Ye, H.B. (2019). Hotel Employee’s Artificial Intelligence and Robotics Awareness and its Impact on Turnover Intention: the Moderating Roles of Perceived Organizational Support and Competitive Psychological Climate. Tourism Management, 73, 172‒181. (Indexed in SSCI; IF = 10.967; Published by Elsevier).

    27Li, J.(J)., & Kim, J.H. (2019). A Cross-level Analysis of Management Commitment and Work Ability among Senior Casino Dealers in Macau. International Journal of Contemporary Hospitality Management, 31(5), 2095‒2113. (Indexed in SSCI; IF = 6.514; Published by Emerald).

    28Shi, T.T., He, B., & Li, J.(J). * (2019). Exotic or Home? Tourists’ Perception of Guest Houses, Guest Houses Loyalty, and Destination Loyalty in Remote Tourist Destinations. Sustainability, 11(14), 1‒16. (Corresponding author; Indexed in SSCI; IF = 2.592; Published by MDPI).

    29Cho, M.H., Bonn, M., & Li, J.(J). * (2019). Differences in Perceptions About Food Delivery Apps Between Single-person and Multi-person Households. International Journal of Hospitality Management, 77, 108‒116. (Corresponding author; Indexed in SSCI; IF = 9.237; Published by Elsevier).

    30Zhuang, X.P, Lin, L., & Li, J.(J). * (2019). Puri vs. Varanasi Destinations: Local Residents’ Perceptions, Overall Community Satisfaction and Support for Tourism Development. Journal of the Asia Pacific Economy, 24(1), 127‒142. (Corresponding author; Indexed in SSCI; IF = 0.971; Published by Taylors & Francis).

    31Zhuang, X.P., Yao, Y., & Li, J.(J). * (2019). Sociocultural Impacts of Tourism on World Cultural Heritage Sites in China. Sustainability, 11(3), 1‒18. (Corresponding author; Indexed in SSCI; IF = 3.251; Published by MDPI).

    32Li, J.(J)., Liu, X.M, & Ali, F. (2018). Work-related Attitudes and Behaviors: Empirical Evidence from a Casino Destination. Journal of Destination Marketing & Management, 9, 175‒183. (Indexed in SSCI; IF = 6.952; Published by Elsevier).

    33Liu, X.M, & Li, J.(J). * (2018). Host Perceptions of Tourism Impact and Stage of Destination Development in a Developing Country. Sustainability, 10(7), 1‒15. (Corresponding author; Indexed in SSCI; IF = 3.251; Published by MDPI).

    34Ali, F., Kim, W.G., Li, J.(J) .,  & Cobanoglu, C. (2018). A Comparative Study of Covariance Based and Partial Least Squares Based Structural Equation Modelling in Hospitality Research and Tourism Research. International Journal of Contemporary Hospitality Management, 30(1), 416‒435. (Indexed in SSCI; IF = 6.514; Published by Emerald).

    35Ali, F., Kim, W.G., Li, J., & Jeon, H.M. (2018). Make it Delightful: Customer’s Experience, Satisfaction and Loyalty in Malaysian Theme Parks. Journal of Destination Marketing & Management, 7(1), 1‒11. (Indexed in SSCI; IF = 6.952; Published by Elsevier).

    36Shi, T.T., Liu, X.M, & Li, J.(J). * (2018). Market Segmentation by Travel Motivations Under a Transforming Economy: Evidence from the Monte Carlo of the Orient. Sustainability, 10(10), 1‒11. (Corresponding author; Indexed in SSCI; IF = 3.251; Published by MDPI).

    37Li, J.(J)., Kim, W.G., & Zhao, X.Y. (2017).  A Multilevel Model of Management Support and Casino Employees’ Turnover Intention. Tourism Management, 59(2), 193‒204. (Indexed in SSCI; IF = 10.967; Published by Elsevier).

    38Li, J.(J)., Wong, I.A., & Kim, W.G. (2017).  Does Mindfulness Reduce Emotional Exhaustion? A Multilevel Analysis of Emotional Labor Among Casino Employees.  International Journal of Hospitality Management, 64(4), 21‒30. (Indexed in SSCI; IF = 9.237; Published by Elsevier).

    39Kim, W.G., Li, J.(J)., Han, J. & Kim, Y. (2017). The Influence of Recent Hotel Amenities and Green Practices on Guests’ Price Premium and Revisit Intention. Tourism Economics, 23(3), 577‒593. (Indexed in SSCI; IF = 4.438; Published by Sage).

    40Li, J.(J)., Wong, I.A., & Kim, W.G. (2016). . International Journal of Hospitality Management, 55(4), 1‒10. (Indexed in SSCI; IF = 9.237; Published by Elsevier).

    41Kim, W.G., Li, J.(J)., & Brymer, R.A. (2016). : the Moderating Role of Excellence Award. International Journal of Hospitality Management, 55(4), 41‒51. (Indexed in SSCI; IF = 9.237; Published by Elsevier).

    42Li, J.(J)., Wong, I.A., & Kim, W.G. (2016). Re-segmenting a Gambling Market: a Fresh Look at Mainland Chinese Tourists in the Monte Carlo of the Orient. Journal of Vacation Marketing, 23(3), 205‒216. (Indexed in SSCI; IF = 3.525; Published by Sage).

    43Kim, W.G., Choi, H.M., & Li, J.(J).  (2016). Antecedents and Outcomes of Migrant Workers’ Sociocultural Adjustment in the Hospitality Industry. International Journal of Hospitality Management. 58(7), 1‒12. (Indexed in SSCI; IF = 9.237; Published by Elsevier).

    44Liu, X.M, Li, J.(J)., * & Yang, Y. (2015). Travel Arrangement as a Moderator in Image–Satisfaction–Behavior Relations An Investigation of Chinese Outbound Travelers. Journal of Vacation Marketing, 21(3), 225‒236. (Corresponding author; Indexed in SSCI; IF = 3.525; Published by Sage).

    45Yang, Y., Liu, X.M, & Li, J. (2015). How Customer Experience Affects the Customer-Based Brand Equity for Tourism Destinations. Journal of Travel & Tourism Marketing, 32(1), 97‒113. (Indexed in SSCI; IF = 7.564; Published by Taylors & Francis).

    46Yang, Y., Liu, X.M., Jing, F.J., & Li, (J).J. (2014). How does Perceived Value Affect Travelers’ Satisfaction and Loyalty? Social Behavior and Personality, 42(10), 1733‒1744. (Indexed in SSCI; IF = 0.976; Published by Inderscience).

     

    中文期刊论文/Selected Refereed Journal Publications

    1】李军,宋晨鹏,叶浩彬. 智能服务情境下顾客对服务型机器人行为意向研究——基于技术接受模型. 旅游学刊, 2023, 38(6): 136‒150.

    2】胡其波,黄丽满,李军. 传统与新生何以融合并存——基于代际差异的旅游者真实性体验与忠诚度的影响关系研究. 人文地理, 2023, 5, DOI: 10.13959/j.issn.1003-2398.2023.05.021.

    3】李军,冼凡几,何莽.粤港澳地区康养医疗卫生效率的时空差异特征及其演变机理分析. 地理科学. 2023, https://link.cnki.net/urlid/22.1124.P.20231121.0914.004.

    4】李军,冼凡几,何莽.中国康养旅游发展潜力的时空演化格局及空间效应分析.华南地理学报, 2023, 1(1): 7891.

    5】李军,张雨,王铬. 新流动性背景下粤港澳大湾区健康旅游协同发展的形势与思路. 旅游学刊, 2022, 37(3):1213.

    6】吴偲,朱竑,李军*. 艺术旅游与地方感的相互关系研究——以粤港澳大湾区大学生群组为例. 旅游学刊, 2021, https://kns.cnki.net/kcms/detail/11.1120.K.20210518.0936.002.html. (*通讯作者)

    7】吴偲,朱竑,李军*. 粤港澳大学生的美展感知及地方感影响差异:基于多群组结构方程模型分析. 地理科学, 2021, 41(04): 645‒655.

    8】蔡晓梅,卜美玲,李军*. 以流动看世界——基于彼得·阿迪《流动性》的研究述评. 热带地理, 2020, https://doi.org/10.13284/j.cnki.rddl.003250. (*通讯作者)

    9】方远平,张琦,李军,黄向. 参照群体对游客亲环境行为的影响机制——基于广州市海珠湿地公园的游客群组差异分析. 经济地理, 2020, 40(1): 204‒213. 



     


  • 期刊编辑

    1International Journal of Hospitality Management.  (2020–) 协理编辑/Coordinating Editor

     

    期刊编委

    1Tourism Analysis: An Interdisciplinary Journal (2017–) 编委/Editorial Board Member 

    2Journal of Destination Marketing & Management (2018–) 编委/Editorial Board Member 

     

    特邀评审员/Ad-hoc Reviewer 

    英文SSCI期刊

    1Tourism Management (2019–) 

    2International Journal of Hospitality Management (2016–)

    3Journal of Hospitality and Tourism Technology (2017–)

    4Asia Pacific Journal of Tourism Research.

    5The Service Industries Journal (2018–)

    6Journal of Travel & Tourism Marketing (2018–) 

    7Journal of Hospitality & Tourism Research (2019–) 

    8Journal of Hospitality and Tourism Management (2016–)

    9Tourism Management Perspectives (2019–)

    10Tourism Economics (2019–) 

    11International Journal of Contemporary Hospitality Management (2019–)

     

    中文CSSCI期刊

    1旅游学刊 (2021–)

    2地理科学 (2021–)

    3旅游科学 (2022–)



  • 1.******建议》获中央领导同志批示(2023年12月27日)

    2.《深化粤港澳大湾区软硬联通的问题、机遇和建议》广东省委常委、广东省委副书记、深圳市市委书记孟凡利同志批示(2023年3月24日)

    3.《当前******及应对建议》获广东省委常委、广东省宣传部部长陈建文同志批示(2023年3月15日)。

    4.《构建广州国际大都市开放发展品牌形象的路径与建议》获原广东省委常委、广东省委政协主席、广州市委书记林克庆同志及原广州市市长郭永航同志批示(2022年10月18日)  。

    5. ******情况梳理》获中共中央宣传部采纳(2023年12月27日)

    6. 研究成果获中共广东省委宣传部采纳(2023年8月12日)

    7. 研究成果获中共中央宣传部采纳(2023年3月22日)

    8. 研究成果获中共广东省委宣传部采纳(2023年2月12日)

    9. 研究成果获中共中央宣传部采纳(2022年10月11日)

    10. 研究成果获中央某部委采纳(2022年8月31日)

    11. 研究成果获中共中央宣传部采纳(2022年8月11日)

    12. 研究成果获中共中央宣传部采纳(2022年8月15日)

    13. 研究成果获中共中央宣传部采纳(2021年9月1日)

    14. 研究成果获中共中央宣传部采纳(2022年2月14日)

    15. 研究成果获中央统战部领导同志圈阅(2022年1月7日)

    16. 研究成果获广东省省委办公厅采纳(2022年5月31日)

    17. 研究成果获广东省文化与旅游厅采纳(2022年5月24日)

    18. 研究成果获广东省网信办采纳(2022年2月10日) 

     

     

    亚太管理评论-杰出论文评审贡献奖 An outstanding reviewer award from Asia Pacific Management Review in 2016.

    国际款待业管理期刊-杰出论文评审贡献奖 An outstanding reviewer award (top tenth percentile of reviewers) from International Journal of Hospitality Management in 2017.


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